It was a sad, sad day

It was time for the monthly trim... we went to the regular salon, our regular stylist was on vacation, so we went with Reyna. I explained what we wanted, I thought very thouroughly. She started snipping away with the scissors and Kinsey's hair got shorter and shorter, not at all what we wanted. I told Reyna that this didn't look like the right cut and she assured me that it would look perfect when she was finished. She's the stylist not me so I continued to watch. When we got home Kinsey and I went into the bathroom, we tried round brushing, we tried curling, we tried everything. I called the salon owner, I was livid. This picture is after we went back in and the owner tried to salvage Kinsey's beautiful hair. It will grow, I know and she still looks beautiful, but the experience was awful.